Q: Can I use an essential oil that I already own with your mini 360?
A: Hi there! Our oils are designed to be compatible with our diffusers and their Cold-Air Diffusion Technology. Using other essential oils could damage the unit and will cancel out your warranty. Thank you!
Q: Is this scent also similar to the 1hotel in Brooklyn, NY?
A: Hi there! Our My Way scent is inspired by the 1 Hotel®, Miami. If you would like to receive samples or find a match for what you are looking for, please fill out a contact form or call us and we will be more than happy to help. Thank you!
Q: Hi! If I'm purchasing to mini 360's for my home, which would I purchase? 120ml, 200ml or 500ml?
A: Hi Fran! Our Mini360 comes with an empty bottle to pour your oil into. With that being said, you can purchase whichever size you desire to pour into the bottle. Thank you!
Q: Is this safe for dogs? I may be buying a dog soon. Will the scent harm them if I keep it on all day? Or will it disturb them since they have a stronger sense of smell?
A: Hi Wil! Our scents are 100% safe for pets. They should not disturb them, however you can adjust the strength so it won't be as strong if you want to be cautious. Thank you!
Q: Each candle in the set is 11 oz, for a total of 44 oz?
A: Hi Pete! That is correct, they total 44 oz. Thanks!
Q: Are these candles three wicks or just one?
A: The candles in this set are one wick. Thank you!
Monica S. - Verified Buyer
Q: I just received my set of the Hotel Collection Set, and they’re all the same scent of “Signature Scent.” I thought I was getting all four offered scents in the deal. Please help!
A: Hi Monica! We're sorry to hear that. Thank you for reaching out, our customer service will be in touch to resolve the issue.
Q: Do you have any free samples for home scenting? Thank you.
Q: What are the ingredients in yout one hotel candle. I’m mostly wondering if they are all natural like the ones actually sold at the 1 hotel.
A: All of our ingredients are pure and natural. The My Way scent contains notes of Sandalwood, Amber and Violet. Thank you!
Q: What are the measurements for this candle. I need a very very large candle that is scented.
A: The measurements for this candle are around 4" tall. However, we do offer a larger candle in the scent of My Way standing at around 18" tall. Thank you!
Q: What are the measurements
A: The measurements for this candle are around 4" tall. Thank you!